Every business depends on its management and the workforce for its performance. Starting and managing a business without proper managing skills and resources can be a disaster.
Having a proper phone calling solution is one of the most important things for a business. We have seen many businesses that have completely changed their operations after making minor changes in their calling solutions.
Some of the businesses use their personal phone for business communications. However, they are not aware of the things that they are missing out while avoiding a professional business number. So, let’s start with the disadvantages of using a personal phone for business:
It is Expensive
A person usually makes only 3-4 calls in a day to stay connected with their friends and family. However, a business needs to make thousands of calls in a day.
It is almost impossible to incur the expensive calling rates of the service providers, considering their international charges.
On the other hand, a virtual number offers an affordable calling solution to stay connected with thousands of your customers. You can check the post of 0843 number charges from mobile on WenNumber to know the calling rate difference between the two.
Additionally, a personal phone number can not manage such a large number of incoming calls from the same device. Hence, using a personal number for making business calls can be very expensive for organizations.
Note: You can follow WeNumber’s guide to check the call costs of other numbers as well.
It Does Not Look Professional
Using a personal phone doesn’t look professional for business. It is crucial because the first impression is the last impression on your customers will create a negative image for your brand.
If you are calling your clients with a personal number then it may seem a bit unprofessional. The same goes for your users, contractors, vendors, etc. It also leaves a long-lasting bad impression on them.
Having a separate phone for your business allows you to prepare yourself or be confident in call before attending it.
It is Hard to know Whether the Call is Personal or Professional
Every person has a different approach to answering a personal or professional call. Answering a business call involves professionally greeting the customer.
On the other hand, a personal call can be answered informally. It is one of the biggest disadvantages of using personal numbers as it is hard to know whether you are receiving a personal or professional call.
Lack Of Privacy
Privacy is one of the major issues of every business using personal phones for business communications. All the customer calls will damage your privacy, and you would have to answer them every time they wish to connect with you.
Even if you hire someone to attend customer calls, you will still be giving your phone to your employees.
It means that you lose your control over your phone, and you will need to keep it ON all the time. On the other hand, a separate business number gives you the freedom to choose your working hours. You will only be attending calls only when you want to.
It Is Hard To Manage Multiple Calls
If you are starting your business and are using your personal number for the calls, then it may be easier to manage calls. However, when your business starts running, and more and more people call for support, it will be harder for you to manage the multiple calls.
For example, if you are expecting a call from your contractor, and receive a call from someone else, then it may confuse you. Moreover, you won’t be able to concentrate on your business while attending multiple calls.
How to Get a Business Number for Your Organization
After going through the above disadvantages of personal numbers, you may want to look for alternatives. Using a business number is the best option for all small and big companies for their customer support. These numbers allow them to manage their calls in a new and improved way.
Getting a business number is way easier than before. You just need to get your business number registered by any of the service providers. We recommend you to follow WeNumber’s guide to get the most out of your business number.
The best thing is the fact that these are virtual numbers and can be accessed from multiple devices to create your customer support office. Multiple agents can receive calls on the same virtual number addressing hundreds of customers at the same time.
Conclusion
Every business has some long term goals for their organizations. That is why it is crucial to keep things professional in every business operation. Using your personal phone number for business may irritate you to a level that you start avoiding your business calls.
On the other hand, a business number such as 0843 makes it easier to manage your business calls without extra effort. Hence, you should also join the millions of businesses and get your virtual number from WeNumber to get better results with small changes.
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