How To Cancel Stash Subscription. Explained In Easy Steps

Hey there!

Today, I’m going to walk you through the process of canceling your Stash subscription. If you’ve been wondering how to do it, don’t worry—I’ve got you covered with all the details you need.

Let’s dive in.

Basic Details

So, Stash is pretty cool—it’s an app that helps you invest, build a portfolio, and get a handle on your financial future. But if you’re not into stocks and investing anymore, it might be time to bid adieu to your Stash subscription.

Here’s the thing: You can’t cancel your Stash subscription directly from the app. Nope, you’ll have to hop onto the web to get it done. Whether you’re on Stash Beginner or Growth, the steps are pretty similar, but there might be a few extra hoops to jump through for certain features.

How to cancel Stash subscription

Here’s how you can cancel your Stash subscription using either your email or through the Stash website.

  1. How to cancel Stash subscription through email

    • First things first, you’ll need to shoot an email over to the Stash customer service team.
    • Pull up your trusty email account—the one you used to sign up for Stash.
    • Hit that “Compose email” button.
    • Pop in [email protected] as the recipient.
    • In the subject line, type “Request to delete my Stash Account.”
    • Pour your heart out in the email, then hit send. Your request will be on its way to the Stash support team.
  2. How to cancel Stash subscription through Stash Web

    • Fire up your browser and head to the Stash website.
    • Log into your account.
    • Click on your name in the top right corner.
    • Look for the ‘Subscription’ option on the left-hand side.
    • Hit ‘Manage’ next to your subscription plan.
    • Scroll down and select ‘Close my Stash for good’ at the bottom of the page.
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And that’s it! Your Stash subscription will be canceled in no time.

Using a Custodial Account

Now, if you’ve got a Custodial Account or need to cancel specific services tied to your subscription, you’ll need to reach out to Stash customer service for a hand. Here’s how you can get in touch:

  • Shoot them an email at [email protected].
  • Or give them a call at 800-205-5164. Just explain what you need, and they’ll sort you out.


I know you probably have some burning questions, so here are a few FAQs to clear things up:

  1. Can a Stash Account be closed at any time?

    Absolutely! You can close your Stash account anytime by logging in to the website. If you need more info, just reach out to the Stash support team.

  2. How can a Stash subscription be canceled?

    Easy peasy—you can cancel your subscription from your account on the web. Unfortunately, there’s no way to do it directly from the app.

  3. What happens if you close your Stash Account?

    When you close your account, all your investments will be sold, and your funds will be refunded to your linked bank account within two business days.

  4. Why can’t you close your Stash Account?

    Right now, you can’t close your account through the app. But you can do it anytime by logging into your account on the website.

  5. How can one unlink the bank account from Stash?

    Just drop a message to the Stash support team when you’re ready to unlink your bank account.


So, there you have it! Canceling your Stash subscription might seem like a hassle, but it’s totally doable. In this guide, I’ve walked you through the steps to cancel your subscription, whether by email or through the website. Remember, if you need help with a Custodial Account or any other issues, don’t hesitate to reach out to Stash customer service.

And with that, you’re all set to take control of your financial future. Good luck!

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